A plain silicone wristband with a chip in it. Anyone who finds them holds a phone against it, or scans the code printed on it, and a page opens: their name, what they live with, what a stranger needs to know, and who to ring. Nothing to download. Nothing to charge.
£29.99 a year or £99 once, bracelet included — the price when bands go on sale. Setting an account up takes about three minutes and there is no app for anyone to install.
Worn every day.You will be offered a lot of things that promise to keep someone safe. Most need charging, or the person to press a button at the worst possible moment. This one does not — and we would rather be straight about what it does and does not do.
So what does it actually do? It removes the guesswork from the minutes after somebody is found. The stranger who stops, the shopkeeper, the police officer, the paramedic: instead of an unidentified person who cannot explain themselves, they have a name, a condition, a medication list and your phone number within seconds. That is the whole job — what we are and are not responsible for is set out in full in our terms.
Anyone who might one day be found by a stranger who has no idea what they need. It is not about managing less. It is about the minutes after something happens.
For the person who walks further than they meant to and cannot find the words to explain where they live. Diagnosed or not — a lot of families are living with this long before anyone puts a name to it.
Independence is the point. But if a fall puts a phone out of reach, whoever arrives still knows who to call.
The conditions where the right information in the first two minutes changes what happens next.
For anyone who may not speak to strangers, or who finds being questioned in a crowd overwhelming.
Living alone, unsteady, or simply older. A fall in the street should not also be an identity puzzle.
For days out, holidays and school trips, when the crowd is big and they are small.
That is rather the point. It sits on their wrist doing nothing at all, until the day it matters.
Name, the condition a stranger should know about, medication, allergies, and who to call. You decide what appears and what stays private. Change it whenever you like.
Comfortable, waterproof, no clasp to fiddle with. Two styles, so they can wear whichever suits the day.
A tap of a phone, or a scan of the printed code. The page opens instantly. They can call you in one press, or share exactly where they are standing.
Designed for a worried person holding a phone they have never used for this before. No account. No app. No instructions to follow.
Maggie Barnes
Found this person? Let Matthew know
…or send a quick message:
e.g. I've found this person, they're safe with me near the high street. Your name (optional) Your phone number (optional)📞 Leave your number and Matthew can call you straight back to arrange meeting you. (An email works too.)
📍 Share my location too — helps Matthew find them faster
Send to MatthewScroll it — this is a real page, live right now.
See this page in action ↗Every detail you fill in has three settings. A photo is the one exception: add it and finders see it. Everything you fill in is shown by default — hide anything you would rather hold back, and their home address is never shown by default.
Their full name, the condition, and how to reach you. Each one can be switched off if you prefer.
Medication, allergies, doctor's details. Set a field to this and it stays hidden until you flag them missing — everything you fill in is visible until you do.
Anything you want on record for yourself but never on a finder's screen. Or leave it out entirely.
Both do exactly the same thing, so they can wear whichever suits the day. Labels, stickers, key rings and fobs work the same way, and every one of them points at the same person.
A soft fabric strap with the chip sealed into a flat plate. Light enough to forget you are wearing it, and it does not catch on sleeves.
Smooth, waterproof and wipe-clean. Showers, washing up, gardening, the lot. No clasp to fiddle with.
Both bands are designed to carry a QR code to scan and an NFC chip to tap, so a finder can use whichever their phone manages. We are still settling the artwork with suppliers, so the exact markings may change before the first bands are made.
Two ways to pay, priced per person rather than per bracelet. Nothing that quietly changes later.
Yearly
The bracelet and everything it does. Renews yearly, cancel in one click.
It covers that person, not that bracelet. Add a coat label or a cane sticker later and they open the same page, with nothing more to pay for the service.
For Life no renewals, ever
The same thing, paid once. For carers who would rather make one decision and never think about it again.
Registered to one named person and not transferable. We do not call this a lifetime plan, because it is theirs rather than open-ended.
We are not taking payments yet. There is nothing to buy on this site today and nothing is charged. The prices above are what it will cost when bands go on sale. You can set an account up now, and we will tell you when they are ready.
Their name, their condition and your phone number stay live on that band permanently, on any band we have ever sold. We think switching that off on a vulnerable person to chase a renewal would be indefensible. What stops is your side of it: you cannot change the details, add a contact, or set up another tag, and scan alerts, location sharing and the finder thread pause until you renew.
Spare bands, sew-on and iron-on clothing labels, and stickers for a walking stick or a frame. Bought as and when you want them, and they all bring up the same page. No second subscription.
“I built the first one of these for my dad. He is 85, his memory has been going for a while, and he wanders. I wanted whoever found him to know his name, that he is unsteady on his feet, what he takes, and that they should ring me. That is all it has ever been for.”Dominic, founder
Setting an account up takes about three minutes and needs nothing but an email address. We will tell you the moment bands are ready.
£29.99 a year or £99 once, bracelet included, when bands go on sale. Nothing to pay today. No app to install, nothing to charge, ever.
Including the awkward ones.
No. They need nothing at all beyond the band on their wrist. It is the finder's phone that opens the page. This is deliberate: the people who most need this are often the least likely to be carrying a charged phone they can operate under stress.
No, and they never will. The page opens in whatever web browser their phone already has. Asking a stranger to install something before they can help is a good way to make sure nobody helps.
Every band has a printed code on it as well as the chip. Pointing a camera at it works on effectively any phone made in the last decade. The printed code is there so a finder whose phone cannot tap can still open the page with their camera.
Only if somebody finds them and presses the button to share. There is no GPS in the band and there never will be. If they are sitting alone somewhere and nobody comes past, this will not help you, and anyone who tells you otherwise is selling you something different from what they are describing.
Then it does not work. It is a wristband, not a restraint. What we can say is that a plain, comfortable band with no screen, no light and no beeping tends to stay on far better than anything that announces itself as a medical device.
Yes. Showers, washing up, rain, swimming. There is no battery and no electronics to spoil, which is the quiet advantage of doing it this way.
Anyone who has the page's web address, and only the fields you have chosen to show. We do not publish or list that address: there is no directory, search engines are told not to index the page, and it cannot be found by searching for their name. There is no password on it, so a finder who keeps the address could open it again later. Scans are logged so abuse can be traced, and you are alerted when their page is opened. We never work out where a scan happened — a location only reaches you if the finder chooses to send it.
You can wipe someone's page at any time: the details, the photo and the finder messages go at once, and anyone who scans the band afterwards sees a blank tag. Copies sit in our routine backups for a few months before rolling off. Email us and we will close the account too. We do not sell data and there is nobody to sell it to.
£29.99 a year with the bracelet included, or £99 once and never again. Both are priced per person, not per bracelet, so a coat label or a cane sticker added later opens the same page with nothing more to pay for the service. If a yearly plan lapses, the important part of their page stays live permanently — their name, their condition and your number — and anyone who scans the band can still call you. What pauses is your side of it: you cannot change the details or add a contact, and scan alerts, location sharing and the finder thread stop until you renew. We are not going to switch off a vulnerable person's band to chase a renewal. The £99 plan never lapses at all. Nothing is on sale yet, so nothing is charged today.
Nothing happens, and we would rather say so plainly. This is a piece of software that shows the details you chose to whoever scans the band. It cannot make anybody notice it, scan it, or help once they have. That last part is goodwill from a stranger, and it is not something we can promise, arrange or be responsible for. There are two other gaps worth knowing about: the finder's phone has to be able to get online, because tapping or scanning opens a web page, so somewhere with no signal the page will not open until they are back in coverage; and if the band is not being worn, it does nothing at all. What we can promise is the narrow bit that is actually ours — that the page is there, that it says what you told it to say, and that it opens fast on a stranger's phone.
No. It displays information that you have written yourself. It does not monitor, diagnose or treat anybody, and it never alerts a doctor, an ambulance or any emergency service. The only people it notifies are you and the contacts you add, when someone opens their page. It is closer to a very well organised note in a coat pocket than to any piece of medical equipment.
We are a small team and we read every message ourselves.
If you are a family weighing this up for someone, a charity or care organisation wondering whether it would help the people you work with, or you have spotted something on this site that is wrong — please tell us. Feedback at this stage is genuinely useful.
You can also email us directly at hello@pleasehelp.uk.
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